Effective Date: March 2026 | Last Updated: March 2026
Who we are
Our website address is: https://propatee.com.
Comments
Propatee Realty & Mortgages (“Propatee”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, and prospective customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy laws.
By using our website at https://propatee.com, submitting a contact form, booking a consultation, or engaging our real estate or mortgage services, you consent to the practices described in this Privacy Policy.
Who We Are
Propatee Realty & Mortgages is a licensed real estate and mortgage services company operating in Calgary, Alberta, Canada. Our services include home buying assistance, home selling services, mortgage consultations, and real estate investment guidance. Propatee is led by Titilola (Titi) Akinro, a licensed realtor and mortgage specialist.
For privacy-related inquiries, please contact us at:
Address: Calgary, Alberta, Canada
Email: info@propatee.com
Website: https://propatee.com/contact
Information we Collect
We collect personal information that is necessary to provide our real estate and mortgage services, respond to inquiries, and improve your experience with us. This includes:
3.1 Information You Provide Directly
- Full name, email address, phone number, and mailing address
- Details submitted through our contact or consultation booking forms
- Financial information relevant to mortgage pre-qualification or applications (income, employment, credit history)
- Property preferences, budget ranges, and homeownership goals
- Identity verification documents where required by law or lenders
- Any other information you voluntarily provide during consultations or communications
3.2 Information Collected Automatically
- IP address and browser type when you visit our website
- Pages visited, time spent on pages, and referring URLs
- Cookie data and session information (see Section 7)
- Device information including operating system and screen resolution
3.3 Information from Third Parties
Information from mortgage lenders or financial institutions in connection with your application
Credit bureau information obtained with your consent during mortgage applications
Property and listing data from MLS (Multiple Listing Service) and Realtor.ca
How We Use Your Personal Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide the real estate or mortgage services you have requested
- To schedule and conduct free consultations
- To assist with property searches, offers, and purchase or sale transactions
- To process mortgage pre-approvals and applications through our lending partners
- To communicate with you about your transaction, appointments, and follow-up
- To send you relevant real estate market updates, newsletters, or educational content (with your consent)
- To comply with legal obligations under the Real Estate Act (Alberta), RECA regulations, and applicable mortgage licensing requirements
- To detect and prevent fraudulent activity or security breaches
- To improve our website, services, and client experience
We will not use your personal information for any purpose other than those listed above without your consent, unless required by law.
How We Share Your Personal Information
Propatee does not sell your personal information. We may share your information only in the following circumstances:
5.1 Service Providers and Partners
- Mortgage lenders and financial institutions (with your consent, during the mortgage application process)
- Breezeful.com — our mortgage application platform partner
- Real estate boards and MLS platforms (as required for property transactions)
- Legal professionals, notaries, or title companies involved in your transaction
- IT and website service providers who assist in operating our website (bound by confidentiality agreements)
5.2 Legal Requirements
We may disclose your information when required by law, court order, regulatory authority (including RECA), or to protect the rights, property, or safety of Propatee, our clients, or the public.
5.3 Business Transfers
In the event of a business acquisition, merger, or sale, your personal information may be transferred to a successor entity. We will notify you of any such transfer and your continued rights over your data.
How long we retain your Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law. Specifically:
- Contact form submissions and consultation records: retained for up to 2 years after last contact
- Real estate transaction records: retained for a minimum of 7 years in compliance with RECA and CRA requirements
- Mortgage application data: retained as required by our mortgage licensing obligations
- Website analytics data: retained for up to 26 months
When personal information is no longer required, we securely destroy, delete, or anonymize it.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Types of cookies we use include:
- Essential cookies: Required for the website to function properly (e.g., form submission, navigation)
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant content or track consultation bookings
You may control cookie settings through your browser. Disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies as described above.
Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including:
- Realtor.ca — for property listings
- Breezeful.com — for mortgage applications
- Google Analytics — for website analytics
- WordPress and related plugins — for website functionality
These third parties have their own privacy policies and we are not responsible for their privacy practices. We encourage you to review their policies before submitting any personal information to them.
Security of your Information
OurWe take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:
- Secure HTTPS encryption on our website
- Access controls limiting who can view personal information
- Secure handling of financial and identity documents
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you in the event of a data breach that affects your information, as required under PIPEDA.
Your Rights under PIPEDA
As a Canadian resident, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you
- Right to Correction: You may request that we correct inaccurate or incomplete information
- Right to Withdraw Consent: You may withdraw consent to certain uses of your information at any time (subject to legal or contractual restrictions)
- Right to Erasure: You may request deletion of your personal information where we are not legally required to retain it
- Right to Lodge a Complaint: You may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca
To exercise any of these rights, please contact us at info@propatee.com. We will respond to your request within 30 days as required by PIPEDA.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or a notice on our website.
We encourage you to review this Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Propatee Realty & Mortgages
- Website: https://propatee.com/contact
- Email: info@propatee.com
- Phone: +1 (587) 703-6500
- Address: Calgary, Alberta, Canada
We are committed to resolving any privacy concerns you may have in a timely and transparent manner.